As leaders in customer experience solutions Enghouse Interactive is sponsoring the first UK Customer Experience Decision Makers Guide from Contact Babel. The guide highlights trends from both the customer and business perspective with customer experience and offers some great insight into what businesses plan to invest in, in the future.
- What the top most important factors are when contacting an organisation?
- What are the preferred methods of contacting a company?
- Do people prefer to speak to an agent or use automation, if the outcome and time were identical?
For the latest facts and figures on Customer Experience download your copy now.
Tel: +44 (0) 118 943 9200
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